· Part of understanding where the agency wants to go is having an understanding of where they currently are. This involves doing some research on the current state of a system, process, vocabulary, etc. The common requirements gathering methods can also be used to gather the current state information. NOTE: While it is important to understand the current state, this step should not consume the majority of the time it should be done to provide an overview or how the current process is handled. Below is a list of questions to think about when determining the current state:
o What current documents or reports are generated?
o What current systems, applications and screens are being used?
o What current data elements are collected?
o What current programs/divisions are involved?
o What current processes are there in place?
o Are there current buildings, offices or geographical locations that are involved?
o What current roles/positions/team is involved?
o What customer and partners are involved currently?
o Are there certain time profiles that are currently being used?
o What software is currently being used?
o What functionality is currently present?