Understanding who the stakeholders are and the impact of proposed changes on them is vital to understanding what needs, wants, and expectations must be satisfied by a solution.
Requirements are based on stakeholder needs, wants, and expectations. If those needs, wants, and expectations are uncovered either late or not at all, the requirements may need revision, which could change or nullify completed tasks or tasks already in progress, resulting in increasing costs and decreasing stakeholder satisfaction.
A stakeholder is a person or organization that meets the following criteria:
· Actively involved in the project.
· Whose interests may be positively or negatively affected either by the work of the project or the outcome of the project.
· May exert influence over the project or its deliverables.
There are many ways to identify stakeholders for a project:
· Identified in project documents such as the Project Sponsor, Submitter and Authorizing Approver
· Identified in a Stakeholder Brainstorming Session. Meet with known stakeholders to brainstorm additional stakeholders.
· Identified during harvesting of documents and creating of process flows. Often you will find other processes that are dependent on your process during this phase of analysis.